New Email for Ticket Inquiries!

TTOK now has a dedicated email address for all ticketing inquiries: ticketing@ttok.ca.

If you encounter any issues while navigating online ticketing platforms, need to request a refund, or have any other ticket-related questions, we kindly request that you direct them to this email. We greatly appreciate our close-knit community of friends, but please refrain from reaching out to the artists directly with your ticketing queries. They are busy preparing for their upcoming shows. Our front-of-house staff is readily available to assist you and possess a more comprehensive understanding of the ticketing process, including information on ticket availability and wait-lists.



Masking Policy Update

Our foremost concern at the theatre has always been to create a safe and inclusive environment for everyone, including our audiences, staff, and artists. Therefore, we’ve decided to modify our masking policy, allowing artists to decide whether they prefer the audience to wear masks or not during their performances. Our stance on audience masking may evolve in the coming months, and we retain the flexibility to make necessary adjustments. When enacted; if you do not have a mask, one will be provided for you free of charge.